Coronavirus Disease | Online Screening with a Real Doctor

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Coronavirus disease (COVID-19)


A new coronavirus disease (COVID-19) causes respiratory symptoms. It was first identified in December 2019 in Wuhan city, Hubei Province, China. It has since spread internationally.

Our content will change as more information about the new virus becomes available.

As a result of COVID-19 and the current demands, we are now offering COVID-19 risk assessment. Additionally, we offer healthcare clearance as well. But, please note that risk assessment does not guarantee testing. Patients deemed to be high risk will be designated for testing. We will direct you to the appropriate facility.

Recommendations for travelers

Prior to departure

Check travel restrictions. Information on any travel restrictions are on the CDC and WHO websites.

Check travel advice and outbreaks information. Outbreak and additional information are under the ‘Latest Updates’ tab. It will also be under ‘News’ tab on the specified links. 
Be prepared. Before you travel, seek advice from your healthcare practitioner. Ensure that you receive any necessary health advice and vaccinations. Do this well in advance if possible (at least 4 weeks) as courses of vaccines may take time. There is no vaccine available at present to protect against COVID-19. 
Always ensure you have health insurance coverage. Travel insurance is essential. It must cover medical evacuation and repatriation. This is in the event that you become unwell and need transport home. Check the impact this outbreak may have on your travel insurance coverage.
Last, consider taking a first aid kit. This first aid kit should be small and basic. The kit should include a method to check body temperature and alcohol-based rub for hand hygiene.

During travel

Hand washing. Frequent and careful hand washing is one of the most important ways to prevent the spread of infection. But, if soap, clean water, and towels are not available, use alcohol hand rub. Additionally, avoid touching your eyes, nose or mouth unless your hands are clean.
There is currently not enough evidence to support the use of face masks. For instance, it’s unknown if it is a useful preventative measure for the general public.

Avoid close contact with people who appear unwell. Also stay away from their personal items.

Avoid contact with animals, poultry or wild birds. Poultry such as chickens, ducks, geese, pigeons, and quail. In addition, avoid the places where they are present. For instance, bird/animal markets, commercial or backyard farms. Also, avoid contact with sick or dead animals or birds.

Do not eat uncooked or undercooked poultry or meat. All meat and poultry, including eggs, must be thoroughly cooked.

If you have a fever, cough or trouble breathing, seek out medical help. Also, postpone any further travel until you are well again.

Do not attempt to bring live animals back into the country. In addition, do not bring poultry or poultry products back as well.

Schedule an Appointment Today

If you would like to speak to a doctor about Coronavirus disease (COVID-19).

On returning home

Pay attention to your health on return, particularly over the first 14 days.

If you develop symptoms or any other ‘Flu-like’ illness, seek immediate medical attention. Symptoms such as fever, a cough or problems breathing. Similarly, seek medical help for respiratory illness.

Do not visit a health-care setting. For example your health center or a hospital. Seek telephone or telehealth advice first. Describe your symptoms and provide details of your recent travel history. Follow the advice that you receive.

Do not travel while you are unwell. Limit your contact with others until you can see a Doctor. This is to prevent the spread of any infectious illness.

Follow good hygiene practices. Cover your nose and mouth when coughing or sneezing. Use tissues only once. Dispose of them promptly and carefully. Wash hands frequently.

Overview of the coronavirus disease

Coronaviruses are a family of viruses that can cause a range of illnesses, from the common cold to more severe infections like MERS-CoV and SARS.

Some coronaviruses infect animals. Occasionally these viruses spread from animals to humans. The first cases all worked at a large seafood market. This market also sold live animals. It is thought that the virus may initially spread from an animal. Although, this is not confirmed. The infection can spread from person to person.

In January 2020 China discovered a new coronavirus disease when it was investigating cases of pneumonia (from December 2019) in people in Wuhan city, Hubei province, China. This new infection is COVID-19 and the virus causing it SARS-CoV-2. 

The illness

Symptoms of a coronavirus infection usually start up to 14 days after catching the infection.

Some people have been severely ill and there have been associated with deaths.


There is no specific treatment yet and antibiotics will not work because it is a virus.

Schedule an Appointment Today

If you would like to speak to a doctor about Coronavirus disease (COVID-19).

Due to COVID-19 and the current demands, COVID-19 risk assessment is now being offered. Additionally, healthcare clearance is offered as well. But, please note that risk assessment does not guarantee testing. Patients deemed to be high risk will be designated for testing. We will direct you to the the appropriate facility.